The safety of our guests, visitors and staff is of the utmost importance and we therefore implemented the below best practice protocol to ensure everyone is confident to visit the Guest House.

 

All visitors have to comply with a self-declaration at the security gate.

All employees and visitors must be temperature-screened when they arrive at our premises. Employees and visitors should have a temperature equal to or lower than 37.5 °C

Everyone on the premises has to wear a mask in shared areas, even when alone.

Everyone entering the premises will be requested by the receptionist to wash their hands or use the hand sanitiser provided.

Physical touch should be avoided.

Social distancing of 1.5 metres should be adhered to at all times.

All visitors undertake to inform Esther Tunhira (082 463 5004) should they be diagnosed with COVID-19 within 21 days after visiting the Guest House, as to facilitate contact tracing.

 

Luggage cannot be handled by staff and is the guests own responsibility

 

Thank you for your understanding

Birch Tree Management